SunSeekers was founded in 1983 with a single location in Crofton, Maryland. Through the focus and dedication of the owners, Marty and Robin Eason, we have continued to grow. We have kept busy in our more than 27 years of business; currently we have 5 locations throughout Maryland, a team of over 80 staff members during our peak season and a fleet of 134 tanning units.
SunSeekers attributes our success to believing and upholding 4 basic principles:- Providing Excellent Customer Service by Employing Friendly Staff Members
- Providing a consistently clean environment
- Training Staff Members to understand and communicate the tanning process
- Effective Tanning Equipment and lotions
We recognize that for continued success we must work smarter to be the tanning studio of choice for our clients and our staff. With a tanning salon on every corner, clients have choices about which one to patronize. We realize that it is our responsibility to create an environment that they feel good about visiting. We hope every client that stops in leaves with a better understanding of the tanning process and skin care. And if not, we do our best to learn from that experience and move forward. Being a service driven business, we have to adapt to our clients needs, desires and expectations.
Our mission is simply to provide our clients with a means to get and keep a luxurious tan all year long if they desire. We strive to provide the most enjoyable tanning experience possible for our clients. In order to continue to be the tanning studio of choice, we have recently remodeled our studios and updated our software to provide a more relaxing environment and better service. Instead of the beachy theme we started out with, we have been creating a more sophisticated, spa-like environment in our studios. In today’s hustle and bustle world, we want them to come in – relax – and enjoy a peaceful tan and friendly conversation.
SunSeekers introduced EFT memberships (SunClubs) in 2002 and they have proven to be a valuable option for our clients. Our SunClub offers clients the chance to tan for a very reasonable monthly fee while also enjoying product discounts and reduced upgrade fees. We offer 5 levels of tanning, from our SunSource 5000 all the way up to our ‘NJoy by Sportarredo bed. There is something for everyone at SunSeekers; from the beginning tanner to the serious tanner; the seasonal tanner to the year round tanner.
SunSeekers offers the best tanning products available. Our first class selection of products gives clients the results and variety they desire with regard to their tanning development and skin care. SunSeekers is a member of MR International and as such carries MR International lotions exclusively. The products by MRI are by far the best lotions available on the market today.
SunSeekers realizes that without a team of dedicated staff, we would not be where we are today. We know that teamwork, training and reward are the ingredients for success. We encourage top performance with earned commission, bonuses, contests and most importantly, recognition. We offer tanning privileges and employee discounts on products to our staff members because they are our best advertisement.
SunSeekers provides ongoing training opportunities to all of our staff members. Knowledge and confidence are at the forefront of our customer service. We are members of the ITA and Smart Tan and aside from Management being certified, we expect our proven staff members to become certified as well. Several times a year we host lotion training sessions provided by MR International. We also continually offer our Management Team training and workshops to strengthen themselves and therefore their teams. Our highly skilled and seasoned Management Team is a critical component in supporting and facilitating our front line staff members to deliver our mission. We expect all of our team members to be committed to being the best; mediocre is not acceptable to us.
After more than 27 years in business, we still take our role in the indoor tanning industry and the community seriously. Inside our studios, we focus on educating clients and potential clients about the most responsible way to get and maintain a great tan while offering products with top of the line skin care. Outside of our studios, we join local charities in aiding those around us. We have volunteered for the Special Olympics, conducted holiday food drives for the local Food Banks, collected funds for the Convoy of Hope and the Humane Society to assist with the victims of Hurricane Katrina and adopted families in need at Christmas and school children in the Fall. SunSeekers continually contributes donations to local charity and fund raisers in our communities. One thing we never forget is that our success is based on the commitment we have to our clients, our communities and our staff members.
SunSeekers believes that by continuing to uphold our standards, staying aware of the technological advances in the industry, providing the best lotion products on the market and listening to the needs of our clients and staff, that we will continue to be one of the industry leaders in our region.
